Terms & Conditions

The www.paprikashop.co.uk website is operated by: K & S Smith trading as Paprika. Our VAT registration number is 880 2641 26 We are a member of the following trade associations/professional bodies: Gift Association Our contact details are as follows: Trading address: 14 Fore Street, Wellington, Somerset, United Kingdom, TA218AQ. General email: enquiries@paprikashop.co.uk Telephone number: 05601 259555

1. You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register. 2. We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.
1. You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.
2. Our acceptance of an order takes place when we despatch the order. We will send you a despatch confirmation by email. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.
3. We may refuse to accept an order: 1. where goods are not available; 2. where we cannot obtain authorisation for your payment; 3. if there has been a pricing or product description error; or 4. if you do not meet any eligibility criteria set out in our terms and conditions.
1. All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price. 2. Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website. 3. Our prices are reviewed periodically and the next review will be on 06/04/2010.
1. If you wish to cancel your order:
1. you can notify us by email to enquiries@paprikashop.co.uk before we have dispatched the goods to you; or 2. where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.
2. You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange (excluding shipping costs). The costs of returning goods to us shall be borne by you. The goods must be in perfect condition as supplied to you.
3. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required (excluding shipping costs).
4. The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances: - in the event that the product has been used, is not in it's original packaging or is damaged in any way.
The provisions of this clause 4.4 do not affect your statutory rights. Earrings may not be returned or exchanged for hygene reasons except if faulty.
1. You are permitted to print and download extracts from this Website for your own use on the following basis: 1. no documents or related graphics on this Website are modified in any way; 2. no graphics on this Website are used separately from accompanying text; and 3. any of our copyright and trade mark notices and this permission notice appear in all copies. 2. Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with clause 5.1 above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website. 3. Subject to clause 5.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission. 4. Any rights not expressly granted in these terms are reserved.
1. While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period. 2. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
1. Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. 2. You are prohibited from posting or transmitting to or from this Website any material: 1. that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; 2. for which you have not obtained all necessary licences and/or approvals; 3. which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or 4. which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). 3. You may not misuse the Website (including, without limitation, by hacking). 4. We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clauses 7.2 or 7.3.
1. Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk. 2. If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions: 1. you do not remove, distort or otherwise alter the size or appearance of the Paprika logo; 2. you do not create a frame or any other browser or border environment around this Website; 3. you do not in any way imply that we are endorsing any products or services other than our own; 4. you do not misrepresent your relationship with us nor present any other false information about us; 5. you do not otherwise use any Paprika trade marks displayed on this Website without our express written permission; 6. you do not link from a website that is not owned by you; and 7. your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations. We expressly reserve the right to revoke the right granted in this clause 8.2 for breach of these terms and to take any action we deem appropriate. 3. You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of clause 8.2.
1. To register with www.paprikashop.co.uk you must be over eighteen years of age. 2. Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network. 3. Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately. 4. We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.
1. While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material. 2. The material on this Website is provided "as is" without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.
1. We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website. 2. Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law. 3. If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof. 4. You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.
1. These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts. 2. We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.
1. You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions 2. If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect. 3. Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.
1. Royal Mail 2nd Class Recorded Delivery - 3-5 days from despatch 2. Parcelforce 48 - 2 days from despatch 3. Parcelforce 24 - 1 days from despatch. 4. Parcelforce euro48 - 2 days from despatch The delivery times may vary depending on your region. Delivery methods are based on weight & destination.
Parcelforce Worldwide undertakes to deliver to an address specified in the despatch documentation, not to a specific person. If there is no-one present at the address then: the Customer acknowledges and agrees that Parcelforce Worldwide may at its discretion attempt to deliver the Consignment to a neighbouring address within a reasonable distance of the delivery address; and if this occurs, a Customer Contact Card shall be left at the specified address; and the Customer agrees that such delivery shall constitute delivery to the address specified as the delivery address in the despatch documentation. On delivery of a Consignment, Parcelforce Worldwide will request the person who accepts delivery (not necessarily the addressee in person) to sign an acknowledgement receipt, which may include signature by electronic means. Copies of such receipt shall be available for a period of six months from the date of delivery, subject to payment of the charge as then published. Delivery time usually is within the stated time of 24 or 48 hours. Some regions such as Parts of Europe, Island destinations & Highlands os Scotland may take a day longer ie. PF24 will take 48hrs & PF48 will take 72hrs.
 1. UK lightweight packets eg. jewellery, incense etc - from £2.95 2. Parcels eg. ornaments, home & garden gifts etc from £4.95 There is always an option to upgrade to a quicker delivery method on any item. We will inform you if an item is temporarily out of stock & may take longer. Orders before 12pm on items in stock are normally despatched the same day. Location & price guide for worldwide shipping with Parcelforce. Lower cost shipping using Royal Mail is available for all locations for lightweight packets eg. jewellery, incense etc. Shipping options & cost will be calculated during the checkout process based on weight & location. Parcelforce delivery is fully tracked however Royal mail is tracked in UK only. Andorra - £77.95 Austria - £26.95 Azores - £49.95 Balearic Isles - £49.95 Belgium - £13.95 Canada - £32.95 Channel Islands (Jersey & Guernsey) - £11.95 Corsica - £27.95 Czech Republic - £33.95 Denmark - £15.95 Estonia - £33.95 Finland - £33.95 France - £15.95 Germany - £ 15.95 Gibraltar - £ 37.95 Greece - £26.95 Hungary - £33.95 Ireland (republic of)- £15.95 Isle of Man, Isle of Scilly - £11.95 Italy - £25.95 Latvia - £33.95 Lithuania - £33.95 Liechtenstein - £37.95 Luxembourg - £13.95 Madeira - £49.95 Malta - £37.95 Monaco - £15.95 Netherlands - £13.95 Northern Ireland - £7.95 Norway - £37.95 Poland - £ 33.95 Portugal - £ 26.95 Scotland (Highlands & Islands) - £9.95 UK mainland (except Scottish Highlands) - £4.95 Rest of World - from £9.95 San Marino - £37.95 Sardinia - £26.95 Sicily - £26.95 Slovakia - £33.95 Slovenia - £33.95 Spain - £25.95 Switzerland - £37.95 Sweden - £33.95 Turkey - £65.95 USA - from £32.95 Vatican City - £26.95 Prices may vary depending on weight of order.
You can now recycle your old electricals with us. If you’re buying a new electrical item, we will recycle your old one for free

Why recycle?
Unwanted electrical equipment is the UKs fastest growing type of waste. Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health.
We are pleased to offer our customers the chance to recycle their old electrical items.
Please return equivilent items to our address Paprika 14 Fore Street Wellington TA21 8AQ either by post or in person. Proof of purchase of the replacement item must be supplied.
To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with this symbol) in your bin.
If you have any questions about this scheme contact us at info@paprikashop.co.uk
What is WEEE?
The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electricals on a like-for-like basis.

Find more information on WEEE recycling, and locate your local recycling centre, at the Recycle Now website.